Questions

Yes. Our soaps and candles are handcrafted in small batches. Slight differences in color, pattern, texture, or finish are part of each product’s individual character.

No. We do not test on animals, and we do not ask anyone else to.

Ingredients vary by formula and may include plant oils, rich butters, clays, botanical infusions, and thoughtfully selected liquid ingredients. Every product page carries a full composition list.

Yes. Every soap is scented with a proprietary essential-oil blend. We do not use synthetic fragrance oils.

Yes. Our soaps are made for cleansing both the face and body, unless otherwise noted on the product page. Because every complexion is different, patch test before facial use and avoid direct contact with the eyes.

Keep the bar on a well-draining dish and let it dry completely between uses. A bar left sitting in water will soften and wear away far faster.

Yes. Our soaps are made with butters and oils derived from tree nuts and seeds, including shea, cocoa, coconut and sunflower. Every product page carries a full composition list — please read it before use if you have a nut or seed allergy.

Patch test before regular use. Lather a small amount on the inside of your forearm, rinse, and wait 24 hours. If you see redness or irritation, stop using it. This is worth doing with any new soap, not only ours.

Stop using it and rinse with cool water. If irritation continues, speak to a doctor or pharmacist. Please contact us as well — we would want to know which bar and which batch.

Our candles are poured in a virgin coconut soy wax — a blend of virgin coconut oil, soy wax, and a small amount of food-grade paraffin.

A small amount of food-grade paraffin helps the wax hold its fragrance and burn evenly. Our wax supplier includes it for that reason. We would rather name it than leave it out of the answer.

Before each use, trim the wooden wick to approximately 3/16 to ¼ inch and remove any loose charred wood.

The first burn sets the pattern. Let the wax pool reach the edge of the vessel before putting it out — usually two to three hours. Otherwise the candle will tunnel and you will lose wax down the sides.

Never leave a burning candle unattended. Keep it away from drafts, children and pets, burn for no more than four hours at a time, and stop burning when about ½ inch of wax remains.

Most orders arrive within 3 to 7 days.

No. We currently ship within the United States only.

Because soap is a personal-care product, all soap sales are final and cannot be returned or exchanged.

Unused and unlit candles may be returned within 14 days of delivery, in their original condition and packaging. Return shipping is the customer’s responsibility, and original shipping charges are non-refundable.

Contact us within seven days of delivery with your order number and photographs, and we will arrange a replacement or refund.