Refund policy

Candle Return Policy

We accept returns on unburned, undamaged candles in their original packaging within 14 days of delivery.  Because candle wax absorbs surrounding scents, we cannot accept returns on candles that have been lit or removed from their original wrapping.  If your candle  arrives damaged or broken during transit please email us a photo within 48 hours of delivery at Email: contact@rhoneandco.com for a complimentary replacement.

 

Soap & Personal Care Return Policy

Due to the hygienic nature of bath and body products, all soap sales are final.  We cannot accept returns on opened, unwrapped , or used soaps.  If you are deeply unsatisfied with a scent or if your product arrived damaged, please reach out to our customer care team at Email: contact@rhoneandco.com  of delivery.  We want you to love your experience and will work with you to find a solution.